In the center of Israel, a Holocaust survivor’s water heater broke at the peak of the harsh winter. Bathing in the freezing water was not an option; therefore his care-giver bathed him with wet-wipes for over a week. Tenufa Bakehila received a call from the Holocaust survivor’s nephew saying that he is his only next-of-kin and sadly he doesn’t have the means to help. Tenufa Bakehila’s professional team answered the call immediately and fixed the water heater. The Holocaust survivor was touched and gave our repairman his autobiography with a personal dedication.